Terms of service
TERMS OF SERVICE
1. Overview
This website is operated by Falck Baby Trading LLC, trading as House of Mumz ("we", "us", "our"). By accessing our website or purchasing products from us, you agree to these Terms of Service.
These terms apply to all users of the website, including browsers, customers and merchants.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You agree not to use our website or products for any unlawful purpose or in violation of applicable laws.
3. Products and Pricing
We make every effort to ensure that product descriptions, specifications, images and pricing are accurate. However:
- Product colours may vary depending on your screen settings.
- Prices and product availability are subject to change without notice.
- We reserve the right to limit quantities or discontinue products at any time.
4. Orders and Payment
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order;
- Limit quantities purchased;
- Request additional verification before processing an order.
If an order is cancelled after payment has been made, any refund will be processed in accordance with our Refund Policy.
5. Shipping and Delivery
Delivery times are estimates only and may vary due to factors beyond our control.
Risk and ownership of products pass to the customer upon delivery.
Customers are responsible for providing accurate shipping information. We are not liable for delays or additional charges resulting from incorrect addresses.
6. Returns and Refunds
Returns and refunds are governed by our Refund Policy.
Returned products must generally be:
- Unused;
- In original packaging;
- Accompanied by proof of purchase.
Certain products, including hygiene and personal care items, may not be eligible for return once opened.
7. Intellectual Property
All content on this website, including logos, images, text, graphics and designs, is owned by or licensed to Falck Baby Trading LLC and is protected by applicable intellectual property laws.
No content may be copied, reproduced or distributed without our prior written consent.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, products, services or privacy practices of third-party websites.
9. User Content
If you submit reviews, feedback or suggestions, you grant us a non-exclusive, royalty-free right to use, reproduce and publish such content.
You agree not to submit unlawful, offensive or misleading content.
10. Website Availability
We do not guarantee that the website will always be available or free from errors.
We reserve the right to suspend or modify any part of the website without prior notice.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Falck Baby Trading LLC shall not be liable for any indirect, incidental, special or consequential damages arising from the use of this website or any products purchased through it.
Nothing in these Terms limits any rights that cannot be excluded under applicable law.
12. Indemnification
You agree to indemnify and hold harmless Falck Baby Trading LLC and its directors, employees, agents and affiliates from any claims, losses or liabilities arising from your breach of these Terms or misuse of the website.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
15. Changes to These Terms
We reserve the right to modify these Terms of Service at any time.
Updated versions will be posted on this website, and continued use of the website constitutes acceptance of any changes.
16. Contact Information
Falck Baby Trading LLC
House of Mumz
Room 714, S Residence, Dubai Silicon Oasis, Dubai, UAE
Email: support@houseofmumz.com
Phone: +971 54 425 9687
